Mr. George John
Customer Quality Leader – Supply Chain Operations
India Site Leader – Supply Chain Operations
Cisco Systems Inc
George John is the Site Leader for Supply Chain Operations India and Sr Director for Customer Focused Quality team in Supply Chain Operations. Prior to this he lead the Product Quality of Service Provider and Enterprise products in the Supply Chain Operations team. Earlier to joining Supply Chain in Aug 2016, he was leading the Application Production Support organization also called GSE (Global Support Experience) operating out of Bangalore.. He has been in Cisco for more than 9 years started with leading the Production Support CoE.
George has a breadth of 25+ years of experience in IT, Manufacturing and Quality. He joined Cisco in May 2008 from Dell in Bangalore, where he worked for more than four years in the areas of IT and Quality. He was managing Dell's Six Sigma initiative across India, 3 cities 10,000+ people, 3 domains before he took the role of IT Senior Delivery Manager. In the software development space, he was a part of the Dell Global IT team, delivering applications to internal customers. He managed a multi site team and collaborated with teams in Brazil and Malaysia for the deliveries.
Prior to Dell he worked in GE for more than 6 years in the areas of manufacturing, quality and IT. He spent his initial part of his career in Kirloskar Electric and ITC. He is a certified Design for Six Sigma (DFSS) Black Belt and has experience in process improvement, operational excellence and metrics-based IT service delivery.
George has a Masters degree in Electrical Engineering and has completed an Executive General Management Program at the Indian Institute of Management, Bangalore (IIM-B).
He is married to Deeba and they have a son - Nihal who is studying Electrical Engg in IIT Madras.